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How to Choose the Right Cashless Garage for Car Repairs

  • Rohit Lokhande
  • Sep 24
  • 3 min read

Updated: Sep 27

Car at insurer approved cashless garage for repair under car insurance policy
Car at insurer approved cashless garage for repair under car insurance policy


Table of Contents


  1. What Is a Cashless Garage?

  2. Benefits of Using an Insurer Approved Cashless Garage

  3. How to Choose an Insurer Approved Cashless Garage for Car Repair

  4. Things to Check Before Choosing a Cashless Garage

  5. Common Mistakes to Avoid

  6. FAQs


If your car has been in an accident or needs repairs, the last thing you want to deal with is the repairs, upfront payments, and paying huge repair bills. Here is where a cashless garage comes into play. A cashless garage is offered through the insurer tie-up, and it means that you will not need to pay anything out-of-pocket because the insurer will pay it directly to the garage. Knowing how to choose an insurer approved cashless garage for car repair can save you time, stress, and money, while ensuring your car gets the best service possible.


What Is a Cashless Garage?


A cashless garage is a workshop that basically has a tie-up with insurance companies that provides repairs to policyholders without any upfront payment plan. The policyholder only pays for non-claimable items, such as consumables and depreciation. This means that the policyholder has no out-of-pocket expense for any major repair services and it simply makes the claims process easier and faster.


Benefits of Using an Insurer Approved Cashless Garage


  • No Hassle Claims - There is simply no need to pay upfront and then seek the reimbursement later!

  • Service You Can Trust - Your insurer simply would not tie-up with an un-reputable garage, as not every garage meets their standard.

  • Wider Network - Most, if not all, insurers offer many hundreds of cashless garages throughout the cities.

  • Peace of Mind - You can be assured that your car is taken care of and repaired, with no upfront costs. 


How to Choose an Insurer Approved Cashless Garage for Car Repair


Finding a quality garage will make all the difference. Here’s how to find a good garage option:

  1. Check the list of garages by your insurer - All insurers have a list of network garages. Just start there.

  2. Location convenience - Choose a garage that is convenient to your home, or your work, to drop the vehicle off easily.

  3. Garage reputation - Read the reviews or ask for recommendations to see how good a job the garage does.

  4. Facilities and equipment - Find out how technicians use the latest equipment, and source original equipment manufacturer parts, and have trained technicians on-site.

  5. Turnaround time - Choose a garage that repairs vehicles in a timely manner, it will reduce your downtime.

  6. Cash-free claims process - Ensure that the garage is experienced in all paperwork for the claim.

By following these steps, you’ll know exactly how to choose an insurer approved cashless garage for car repair with confidence.


Things to Check Before Choosing a Cashless Garage


  • Do they use original parts? 

  • Is there a warranty?

  • How many years of experience do they have?

  • Is the staff courteous and professional?

  • Are there undisclosed fees? 


Common Mistakes to Avoid


  • Picking the nearest garage without researching.

  • Ignoring your insurer’s official garage lists.

  • Not checking for a rating or feedback from other customers.

  • Thinking that all costs will be covered, be prepared that some charges may not be covered. 


FAQ's


1. What is a cashless garage? 

A cashless garage is an insurer-approved workshop with costs for the repair being dealt with directly with the insurer and the garage.


2. Why should I use a cashless garage?

When opting for a cashless garage workshop, the advantage is that you will not need to pay the repair bills upfront, and it guarantees that your vehicle will be repaired to offer quality service since it belongs to an insurer approved workshop.


3. How to choose an insurer approved cashless garage for car repair?

The first step in choosing a cashless garage is to cross-reference your insurer's list, next check the garage's reputation, confirm that they use genuine parts, and double-check that you will receive good claim support if needed.


4. Do all insurers have cashless garages? 

The majority of insurers have a large network of garages in most regions that offer cashless services.


5. Are all repair costs covered at a cashless garage?

Not entirely; the policyholder will be responsible for covering expenses surrounding consumables, depreciation, and exclusions in the policy.


Choosing the right cashless garage is essential in ensuring that your car insurance claim process runs smoothly. Knowing how to choose an insurer approved cashless garage for car repair will help you receive professional service using genuine replacement parts while having the least possible hassle with your insurance claim process. Even though there may be some costs you might be responsible for, if you check the insurer's approved list, safeguard to check garage quality guarantee and avoid mistakes, you will be protecting both; your vehicle and your pocket, while enjoying peace of mind while on the road.


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